Functions
Customer database/archive
- Registration of contacts, interests and priority.
- Activity registration and overview of customer coverage.
- Campaign and segment management.
- Extensive search and filtering capabilities.
- Digital archive for quick overview of correspondence.
- Follow-up via grouped Dashboard.
- Import, export and update from other databases.
Sales management/reporting
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Overview of ongoing negotiations and offers.
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Budgeting, forecasting, calculating deviations.
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Graphic competition management.
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Indication of future sales, purchases and liquidity.
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Overview of previous orders and lost negotiations.
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Benchmarking on loss grounds.
Market Data*
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In some countries, CAPTOR has access to online market data, which can be created directly into the CRM section through precise searches.
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A license is always started by importing existing data from other systems.
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It is always possible to import spreadsheet files via the supervisor function.
Production Management*
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Fully integrated production management for selected industries, such as the graphics industry and course companies.
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Extremely efficient and transparent flow system for managing portal orders.
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General order generation with pool orders, production files, in short everything.
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Optimized freight logistics and direct billing without a single re-entry of data.
Accounting Systems*
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VWe have integration with a number of existing accounting systems, but CAPTOR can be integrated into virtually any system.
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Important customer information can be studied directly via CAPTOR without logging into the other systems.
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Customer and billing data is transferred directly to invoicing and customer maintenance and creation.
Consignor*
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Integration into the most efficient freight management and logistics tools on the market.
Big Screen Info (BSI)*
- Management of large display screens in reception, production, administration.
- The entire house is constantly updated on today’s tasks.
Microsoft*
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Integration into local office packages as well as Office 365.
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Full integration with MS Word, MS Excel and MS Outlook.
MailChimp*
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Full integration into the market’s leading newsletter system.
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Synchronize both ways so you always have full control over your readers.
Customer Service*
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CAPTOR has a ticket management module so that customer service matters can be managed efficiently.
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CAPTOR is also integrated into Help Scout with shared mail handling.
Dialer*
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Linking your smartphone with CAPTOR ensures fast dialing, no wasting time on entering phone numbers, just one tap and dialing.
Project Management*
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Management of projects, sub-tasks, responsibilities and documents.
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We offer 5 different project management models that can be customized to your needs.
Time Recording*
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Registration of spent time on customers, projects, work codes, internal time
Switch*
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CAPTOR is integrated with the hot folder system Switch.
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The production map, job and your big screens are automatically updated with status, variances and important comments about the production.
Telemarketing*
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An effective tool for managing telemarketing activities so that all contact data is secured.
Special interface for telemarketing, questionnaires, etc.
Management*
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Extended management reports forecast & market coverage.
